Last updated: June 2026
Refund Policy
Digital Products
All products sold on ChessGuin are digital downloads.
Refund Requests
Refund requests may be considered if:
- The file cannot be downloaded
- The file is corrupted
- The wrong product was delivered
Non-Refundable Situations
Refunds are generally not provided for:
- Change of mind
- Accidental purchases
- Failure to read the product description
Contact
We aim to respond within 7 business days.